Where things stood
The problem
Denny's Garage had built its reputation over decades of word of mouth, but had no online presence. Estimates were handled over the phone or by walk-in, customers called repeatedly for status updates, and appointments, invoices, and expenses lived in separate places. Subcontracted work — detailing and audio installation — had to be coordinated manually.
What we did about it
Our approach
We designed a public website that presents the shop's services and portfolio, and connected it to a custom back office. Customers can request a virtual estimate with photos, request an appointment, and follow the status of their repair through a private link — no account required. Staff manage everything from one admin dashboard, and partners see only the jobs that involve their services.